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Archive for the ‘Online Reputation Management’ Category

How Does Astroturfing Effect Your Brand

It is hard not to feel a little bit paranoid when you read about Astroturfing and corporate trolls! But it is real and it is a tactic of some PR businesses and some of your competitors may be using these…
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How To Send Emails That Get Marked As Spam

Having your Emails marked as Spam or having recipients blocking or reporting them is bad for your Online Reputation and bad for your business in general. Avoiding this is crucial and knowing what makes an email get marked as Spam…
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Top Search Engine and Top Search Term of 2011

Online Reputation begins with where you rank on the various search engines available on the internet. The search engine that has the greatest market share is Google and so really it is important for your business to rank on the…
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SEO To Grow Your Sales & Manage Your Reputation

get found - Google Search

There is a misconception that SEO (search engine optimisation) is a one-off task. That is once a website has been optimised the SEO has been done and the website will rank highly in search results forever.

Crisis Management – It All Starts With A Plan

Managing your Business’s online reputation requires a well thought out strategic plan and time to execute. Check out this scene called Crisis Management – with Actors Gregory Peck and Dean Jagger.

Who Is Talking Your Business Down?

We accept not all news is good news yet when it comes to comments about our business we do expect all of them to be positive. Negative sentiment is hard to deal with. It’s not always easy to be diplomatic…
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Social Media Outcry – GAP Reverts Back To Old Logo

GAP was keen on a new logo – however there was a public outcry on social media and they made the decision to revert back to the old logo. Listening and reacting in favour of consumer feedback is fundamental to…
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Is Your Team Damaging Your Business Reputation?

A good reputation is one of the most valuable assets a business can own, and it can be the deciding factor that either makes or breaks a company in the marketplace. The trouble with a reputation however is it’s extremely…
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Online Reputation Management For Business

Trying to control the first page search rankings with quick and dirty guerrilla SEO tactics is like a coiled spring. You have to keep paying people a lot of money to keep the spring coiled as much as possible. You take your hand off the spring and BANG! the negative posts came straight back up.

Online Reputation Management is not just about SEO

Reputation management is a strategy that businesses use to try reduce the impact of negative sentiment online. While defining and implementing a reputation strategy for clients I have noticed the following 3 core mistakes that businesses make when try to applying reputation management themselves online:

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